We are posting this today to inform you of a change to our security protocol. Working with our vendor who provides our online and mobile banking platforms, will be officially retiring TLS 1.0 security protocol support on all of our online and mobile banking services in order to align with industry best practices and ensure that your data continues to be highly secure.
TLS stands for “Transport Layer Security.” It is a protocol that provides privacy and data integrity between two communicating applications. It’s the most widely deployed security protocol used today, and is used for web browsers and other applications that require data to be securely exchanged over a network.
Beginning tomorrow morning (May 24) at 6am, we will disable the TLS 1.0 encryption protocol, which may prevent you who still use it from using some or all of your online and mobile banking functionality. This means that you may need to upgrade your browsers to disable TLS 1.0 and use TLS 1.1 or higher, but this change will not affect you in any other way.
We will share more resources and information as they become available to us. Please contact our customer service team at 337-276-3692 with any questions or concerns.
We aim for this process to be as smooth and simple as possible. Our primary goal in this effort is to maintain the highest possible security standards and help keep your data secure.
You can test your TLS “score” and check if your browser has already disabled TLS 1.0 by visiting the websites below.